Pharmacies: a healthy dose of listening to users

It’s a busy time for pharmacies. Many of us are turning to pharmacies for something to fight off seasonal sniffles, or to help with New Year’s resolutions, like losing weight or quitting smoking. But it’s also an interesting time for the community pharmacy landscape in general, with debates currently underway about the future role of pharmacies and how they link to other health services. “It’s more important than ever that pharmacy users are heard and involved along the way. This is essential to ensure that any changes to pharmacy services will actually benefit all local users.”

http://www.opm.co.uk/blog/pharmacies-a-healthy-dose-of-listening-to-users/

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