Bolder, Braver, Better: why we need local deals to save public services

The Public Service Transformation Challenge Panel, which consists of public servants, healthcare professionals and representatives from Nesta, has put forward the report ‘Bolder, Braver, Better: why we need local deals to save public services’. 
The report concerns itself with the current need for transforming public services, with ‘transformation’ itself being characterised as services where:
. people are the focus of delivery, regardless of the organisations providing or commissioning;
. outcomes for people take priority over output or process targets and measures;
. frequent users of public services are encouraged to make better choices, mitigate their own costs and contribute to their communities, and services designed to encourage and facilitate responsible behaviour;
. multi-agency provision of services, virtual and physical co-location are the norm, service silos and duplication are eliminated; and,
. digital technologies and big data are embedded in the design and delivery of services to improve customer experience.

http://publicservicetransformation.org/service-transformation-challenge-panel

Refer also to this related article about the report on the Nesta website.

http://www.nesta.org.uk/blog/how-save-local-public-services

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