Defining Coproduction – by Sonia Bussu at Involve

“Coproduction therefore refers to voluntary and intentional, individual and collective involvement of citizens in the production of services (either co-design and co-delivery or co-delivery of professionally designed services), with the support of public officials and using public resources. Coproduction will thus always be additive, as it adds user input to public services and entails an added value rather than a substitutive process.
The risk is that, in contexts of limited individual and social capital and deep cuts to services, public services will understand coproduction as individualised and substitutive, entrenching patterns of hostility and/or offloading the burden and costs of service delivery onto users.”